[Resolved]  LG Electronics — 8kg top load washing machine

Address:

New Delhi, Delhi, 110078

I have registered my complaint on 25 aug 2018 with complaint number
[protected] for top load 8kg automatic washing machine. My complaint was gone to sehaj international in delhi. The concern person visited my house on 27th and told us that my washing machine's clutch plate has to be replaced. Next day he came up with a open piece of clutch for washing machine, to which i deny to accept and requested him to bring a new packed piece for the machine. He went back n came after 2 days and bring the same clutch piece in a box of some battery and handed over to me saying its a new piece.. My father told that concern guy that he will go with him to the store to pick a new piece to which he denied and said we have only one piece of clutch in the store. He gave us one number of ms. Ruchi yadav [protected] and told us to call her for further details. From 29th aug i m trying to call her but she never picks up call. I called at your customer service as well to inform the complete scenario. And they said i will get a call from there senior in 2 hrs but i didn't receive any call yet. I again call at customer support today and they said my complaint has been closed. I really dont know without resolving my problem how can they close the complaint. I re registered my compliant today with complaint number[protected]. And my request has again send to same centre i. E sehaj internationals. I really can't believe with such unprofessional behavior from there side... Giving me a piece of clutch in a box of battery! Kindly see to my case its been 8 days now.