[Resolved]  LG Electronics — Air-conditioner outdoor unit is faulty

Hi team..

This is with regards to the rnp[protected].
The issue isn't resolved still. The outdoor unit is still making a steel rubbing loud screeching noise.
The service center balaji service center is incompetent in handling the case. The person in charge is rude and refuses to address the issue.
They keep sending over technician who aren't clear at all. If i pinpoint the problem they don't have much idea about it.
The request was put on 23rd june.. And today's 4th august.
From customer care i was advised to contact mr sagar pande at [protected]. He doesn't attend the call and he is ignoring the issue altogether despite sending over audio clips of the noise. And trying to contact him.
I have sent numerous email to [protected]@lge.com but no response from them.
If i call the customer care number. They tell me i will get a callback. But i don't get any response from them either.
My number is [protected].
Thanks.