LG Electronics — air conditioner/customer service

Address:Andheri, Mumbai City, Maharashtra, 400059

I have brought lg split ac two years back & now having issues with ac compressor. Though lg is giving 10 years warranty for compressor, but when they came to know it's compressor fault they are not covering it. Instead of that, they are telling other parts are damaged & you need to pay extra money. Registered complaint 3-4 on their customer care number & online., but they are not escalating it to high level & after 1-2 days they are closing that compliant number without even contacting or informing the customer. I have been contacting them from past 15 days, but they aren't responding. Worst customer service from lg!!!
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LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 18, 2019
LG Electronics Customer Care's response
Dear Customer (Altaf M ),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Oct 18, 2019
Updated by Altaf M
My Contact Details: [protected]
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