[Resolved]  LG Electronics — AMC for washing machine

Address:Coimbatore, Tamil Nadu, 641004

The AMC contract for all other products includes a periodic service, atleast twice / year during the AMC period, but LG AMC fro washing machines, is not providing periodic maintenance checks, but mandating the customer to bookfor a service based on need.
As periodic maintenance is essential to ensure trouble free working condition for the product; without it the AMC seems to be meaningless; or else it has to be charged on the basis of insurance-charges if its covering only the eventualities occuring during the product life-cycle.
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May 15, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Apr 14, 2017
LG Electronics Customer Care's response
Dear Customer (Joshua B),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India
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