[Resolved] LG Electronics — AMC for washing machine | |||
The AMC contract for all other products includes a periodic service, atleast twice / year during the AMC period, but LG AMC fro washing machines, is not providing periodic maintenance checks, but mandating the customer to bookfor a service based on need. As periodic maintenance is essential to ensure trouble free working condition for the product; without it the AMC seems to be meaningless; or else it has to be charged on the basis of insurance-charges if its covering only the eventualities occuring during the product life-cycle. Was this information helpful? | |||
May 15, 2017 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Apr 14, 2017 LG Electronics Customer Care's response Dear Customer (Joshua B), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG India | |||
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