[Resolved] LG Electronics — Bad response for amc | |||
In 2012 I bought an LG 50 inch tv. On dealers advice I took an AMC upto aug 2017 for about 17k which will cover the panel also. This month it developed some problem and the panel is gone. I was promised that i will get it done soon Now I am told by their service engineer that I will get 15 to 20k worth of their product since the panel is not available! Just atrocious. Even for that I have to produce the bill or execute an affidavit. They also required me to show my AMC since they have too many customers! This is how LG a big international company behaves Was this information helpful? | |||
May 2, 2017 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Mar 31, 2017 LG Electronics Customer Care's response Dear Customer (Parthasarathy P.R.), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG India | |||
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