[Resolved] LG Electronics — bend in surface portion in lg refrigerator

Pradeep@Banerjee

from Madanpur, West Bengal

Address:

Ramgarh, Jharkhand, 829122

Lg refrigerator
Model :- gl-b221apox/2017
Gross volume :- 215 ltr.
Purchasing amount : rs. 18000/-
Purchasing date : - 08.03.2018
Name of shop :- mohan agencies, ramgarh cantt. Contact no. [protected], [protected]
Refrigerator’s surface portion is bend, so it’s not standing properly. Ramgarh agency has not been taken any action about this. While i have complaint register in customer care but they are not given any response. This bend is the completely from lg company. So i want to exchange this refrigerator. Therefore i request you to kindly needful action within 05 days. Otherwise i will bound to take legal action. I have not been used this refrigerator till date. I am very fade up and mentally disturbed about this matter.

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Apr 22, 2018

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2018

LG Electronics Customer Care's response Dear Customer ( [protected]@Banerjee),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team