LG Electronics — Complaint regarding not receiving the cashback offered by lg electronics

Respected sir,
Many times i have called lg customer care butno response was given on call. finally i am complaining here and hope for a response here. i purched two producuts from lg store from ambala and i was told that there is cashback offer of 6000 to 8000 was going if you purchased the items. i swiped my card i was told to wait for 3 months and i will recieve it but no amount of cashback was recieved.
i want to complain about this concern and hpe for a reply from your side. To make this issue easy to understand I have attached bill, transaction slip, and account statement oh novemeber 2020 to 31 may 2021.
Regards
ANUPAMA WALIA
CONTACT NO - [protected]
MAIL ID - [protected]@gmail.com
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LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jun 19, 2021
LG Electronics Customer Care's response
Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. We have made a note of your contact details. Our concerned team will get in touch with you.

Regards,
LG Customer Support Team
Jun 28, 2021
Updated by Akash0126
It has been 10 days no one has contacted regarding this matter
Jul 13, 2021
Updated by Akash0126
It has been almost one month and nobody has contacted me about the issue
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