I purchased a double door refrigerator from a dealer in gurgaon. However, we found the product is in a damaged condition, when we opened the box for installation. There are dents and scratches on front doors and sides.
After regular follow up lg customer care and local service center, i got a shocking message last night through whatsup,
I am highly frustrated now with this company
Refer the whatsup communications between me and raj kumar
11/07/2017, 7:06 pm - raj kumar:
• dear sir, your purchased model is not available in our stock. So alternative model is suggest by company. For that you will have to pay rs. 4390 /~
11/07/2017, 9:17 pm - saroj:
• sorry, we cannot afford rs 4390 more, we have already spend rs 32000. When the size is same, why there is a huge price difference and why should i pay extra when the same size. Let us know when the same model will it be available in your stock. Lg should compensate us by giving this new model, as we have been cheated by lg. We do not want to bear any additional expenses. Else i will go to consumer court and social media as we are going through mental torture
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