LG Electronics — damaged tv has been sold

Address:Kanyakumari, Tamil Nadu, 629253

Hi,
I bought a lg tv in last month end. There is a static code has been fallen at the side of the tv once the installation is done that too within an hour. We need the replacement of this tv or the amount we paid for the tv. These local lg server center and customer care from saral/saran is rude. They don't even address the issue properly.

I bough a forty three inch lg tv from a shop. Once the tv has been installed within an hour, there is a static code is fallen. I address the dealer to look into. The next day some one came and told physical damage and told us they will share the images and videos to ho within two days we will get reply. These # technicians did not even share anything to ho until i spoke to them directly.
I personally believe there is a understanding between dealers and executives where dealers shall replace the old components within with in tv which shall be on sold.

Now i need the investigation not from saral or saran electrical since these are non responsive people on tv whether these internal components are original or duplicated or new or old one.

These lg customer care from nagercoil and asm ramachandaran were rude. These dont even know to how to talk to customers.

I need to get the capture images and vedios are captured and shared to ho.

I also need to know when the action has been taken and why late.

We have been following up with these lg team and local vendors but the action and response is very pathetic and irrespective too.

Kindly route to ho not to local kanyakumari nonsense staffs and vendors.
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