LG Electronics — Defect in Front Loading Washing Machine

Address:

Koriya, Chhattisgarh

I had purchased a LG Front Loading Washing Machine (Model No.F8091MD2)(Sl. No.3023NFS1W947) on 27/04/2013 from Jyoti Electronics, Burla, Sambalpur, Odisha. From the beginning it has been giving troubles i.e there is sound in the machine during washing/drying. I have given several complaints regarding this but it could not be rectified by the technicians. During my stay at Burla, Odisha the machine was taken to LG workshop but the same problem persists.Now I am posted at Chhattisgarh on transfer. My address is - Qr. No. D/3, North Jhagrakhand, Manendragarh, Korea (CG). After coming to this place, I have given several complaints. Only once the technician had come but he could not rectify the problem and told that the machine was alright. On 19/01/2015 I have given a complaint through Customer Care no. but the same was not registered with the plea that the machine did not have any problem. Without proper checking how can it be concluded that the machine does not have any problem. Finally it is requested that my machine should be corrected within 03 days otherwise I would approach the consumer forum.