[Resolved]  LG Electronics — defect product received and charging for services within warranty period

Address:

flat no 204, 2nd floor, JP Twins, ballem vari veedhi, ramvarappadu, Krishna, Andhra Pradesh, 521108

Lg split inverter ac 184ux42 - lg

Product purchased on[protected], till now i gave complaint for 5 times as room was not getting cool after two hours also as per technician there is a gas leakage due to improper installation. He filled gas and it worked for few days again same problem occured.

For installation they charged 3500 saying that it should be done with rope for keeping the outdoor unit but they kept from beside portion which is vacant.

And they have not checked the unit properly as recent technician said the problem occured at the time of delivery only who ever installed they have not checked the unit properly.
This is fifth time iam complaining now lg service person wants the unit to there store for service i said to take still they are asking money to detatch and install 1500 and for transport 400 as well.

I asked to replace the product as it was not working properly but one lady (Her no [protected]) at the service store was talking very rude and saying we will charge amount you should bear and at any cost product will not be replaced finally its your wish to get your product checked or not.
Onlie complait number: cnp[protected]

Please help me in this regard as i am fedup with these service people.
Thanks