[Resolved] LG Electronics — Defective Camera in LG Nexus 5X Phone | |||||
I bought a LG Nexus 5x phone in March 2016. After 2-3 months I started facing this camera problem where it would crash 8 out of 10 times, hang for few seconds and then switch off the phone. I have been very patient with this problem and tried to search it around the internet for the solution. I even reset the phone but still facing the same problem. At last I waited for Android Nougat 7.1.1 update and was hopeful of a fix for this issue but still no luck. Yesterday I went to their great customer support center and got the camera replaced. Within few hours same problem of camera showing black screen and phone hanging came up again. They are asking me to submit the phone for 3-4 days. I don't have any other phone so what should I do now? Thank you for the mental harassment and selling defective phones to customers. I paid 32000 rupees for this piece of junk. I want my money back now. I would rather buy a phone worth 5000 rupees that atleast have the basic functionalities of scanning a barcode or taking pictures. Was this information helpful? | |||||
Feb 22, 2017 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Jan 10, 2017 LG Electronics Customer Care's response Dear Sir (gaurav.alpha99), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG India | |||||
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