[Resolved]  LG Electronics — falling of back lights(reflectors)

Address:500047

I bought a lg smart tv model no LED 42LF6500 from lg dealer after 2 years I have seen two backlight(reflectors) are falling down so white spot is appearing on display so I called technician so he told me to change total panel and it vil cost 9k and service charge 1200.after hearing I was shocked it is costing 30% of new tv.i think their is manufacturing defect in panel pls suggest.my contact no [protected]
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Dec 14, 2018
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2018
LG Electronics Customer Care's response
Dear Customer (Satya palla),

We are sorry for the inconvenience caused to you. We have forwarded your complaint to the concerned team. Our representative will attend to your issue shortly.

Regards,
LG Customer Support Team
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