[Resolved] LG Electronics — False technology claim

Sudhakar Mandrekar

from Mumbai, Maharashtra

Address:	New Delhi, Delhi, 400054
Website:	LG.com/in/support/my-lg/login

I have purchased a refrigerator from LG dealers in Mumbai in 2015. on 10/04/2017 I stopped working after checking it heir representative said circuit board is damaged due to power fluctuation.

Their technology claim says that, their unit can tolerate power fluctuation between 100 to 290 V and no voltage stabiliser is required. So it is a failure and I have to bear a cost of Rs. 9500/- apx. for repairing. LG has quoted false technology and is cheating people. I need unit to be replaced with new or make the refund fully.

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May 15, 2017

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2017

LG Electronics Customer Care's response Dear Customer (Sudhakar Mandrekar),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India