[Resolved]  LG Electronics — faulty machine from beginning

I have bought brand new lg front load washing machine in feb 2019.
I have got problem again means this is the second time i m facing problem with washing machine. The problem is, it stops in between the funtion sometimes at 30 or sometimes at 16 somewhere around and then we have to start again and the same problem repeats somewhere at 16. My wife have to drain it with her hands. This time problem starts from march and the lockdown started. I am really fedup with the machine also the machine vibrates too much. This time i dont wan't it to be repaired as i know this will happen again in future may be every year as it is for second time. Why i have bought this machine by seeing direct drive so it won't vibrate and its wise — a-versa.

I had samsung machine before this and was too satisfied with it but due to long use around 14 years with no single complain though i thought to buy new one never had any problem with that in its life, also i had siemens front load at another place it is too good. This time i went to buy siemens but dont know why by seeing its big functions i bought lg a big mistake...


I would say in a single line : please sir take this headache back and refund me my full money with interest on emi so i can buy of my brand for which i was satisfied.
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Aug 13, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jul 03, 2020
LG Electronics Customer Care's response
Dear Customer ( Chiragvvn ),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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