[Resolved]  LG Electronics — faulty product and unethical behavior from your service engineer.

Address:

Gurgaon, Haryana, 122504

Hi,
My name is Parveen Kumar. My contact no is [protected]. I bought a new LG LED(32inch). Due to some technical issue, it fluctuates again and again. This issue happens many times. While I contact LG Customer care, they will come and try to fix it. This will happen approximately 3 times. They will check it approximately 10-15 minutes at my home. After that, they will go. While they will go, then approximate 4-5 hours later same issue occurs. While I call them again then they said that we don't know. While we were there than all things work properly. Now they said that we can't do anything. Do whatever you want to do.
Being a professional, I thought its better to inform you first. So that I wrote a mail to you.
The engineer who will handle this issue, no is [protected].
I am waiting only for 24 hours if any action should not be taken against him and my product is not repaired or a new engineer is not assigned to me then I will go with consumer court.
I have a proper bill for my product. It's under warranty. You cant do this. Before now, I will use all products like (AC, refrigerator, washing machine etc) only on LG Brand. But in the future, I will never go with your brand. LG's customer service is very bad. I really fed up with your customer service.