[Resolved]  LG Electronics — fraudulent issue

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New Delhi, Delhi, 110093

I bought a dual inverter ac last year which was installed on 24/7/17.. It has 5 year condenser warranty.. When i lodged a complaint (Complaint no-rnp[protected] in lg a technician came and he hardly took 5 minutes to look at the problem and told me that condenser is damaged and it will cost around[protected]rs to replace it, when i asked him about the warranty of the product he told me that the product comes with only one year warranty.. Then i again called the customer care they gave me the number of some senior official peson, when i called her firstly she didn't pick the call and next day when she called me she also gave me the same information about the product which the technician gave me.. After calling many times only then she agreed that the product has 5 year warranty but till then i got my product repaired from some other private technician because i was not provided correct information and i was getting charged heavily even though my product is still under warranty.. Ihave sent a mail to lg but no actions have been taken yet.. I request you to please look into this problem and do the needful for the loss of money and most importantly even after calling so many times i was cheated.. Thank you