[Resolved]  LG Electronics — Fridge not working

The refrigerator which we got 6 months back, it's freeze is not working since May 30th 2022. Engineer came and replaced the part but still it isn't working. The first request took 1 week itself. The second request still ongoing with no positive feedback:

Issues observed so far with the customer care:
1. Engineer did not acknowledge the issue on first request
2. Tried calling engineer and he kept saying he will visit tomorrow but that did not happen
3. Connect with customer care multiple times, also asked to change the engineer. They also say they will look into it but of no use

This is the worst customer experience of my life and I am regretting why I got lg. Life doesn't looks so good now. Please let me know if it can be fixed
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Jul 31, 2022
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jun 25, 2022
LG Electronics Customer Care's response
Dear Customer,

We understand how inconvenient this could be and sincerely apologize for the same. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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