LG Electronics — From march onwards I am facing the cooling problem in the refrigerator

Dear sir/madam,

This is to make you aware that i purchased a refrigerator on 26th oct 2019 from jhanjharpur bihar (Attached invoice for your reference),
From march onwards i am facing the cooling problem in the refrigerator (Model. No.: glb-201apgy/2019, s. No. : 908nral010176) and tried to contact customer care but was not able to because of lockdown than logged complain via whatsapp on dated 4th may 2020 and 2nd june 2020, engineer visited several times details are given below but till now no resolution
1st visit: video was recorded of freeze by engineer, did nothing and return back (No problem identified by engineer),

2nd visit: engineer told may be compressor problem and without any receiving note carried compressor for cross check to service centre, after asking about product receiving document they told he is from company he will return or replace in 3 to 4 days but came after 15days and told no issue with compressor (No problem resolution),

3rd visit: different engineer came and did same like 2nd visit, again taken compressor to service centre and return and installed (No problem resolve).
4th visit: engineer told there is earthing problem after earthing problem resolution by our end they visited again but problem was not resolved.

5th visit: engineer came opened machine, he cant identify the problem and behaved worstly and left with opened machine (Called local paid engineer for packing the machine).

6th visit: an engineer came and told us that we have to drop the machine at service center given the address and left. (No problem resolve)
We hired paid vehicle on dated 10th august 2020 to handover refrigerator at service centre to repair from behat, jhanjharpur to madhubani (Bihar)

My product problem is continue from last 6month and in summer season, after handover my machine at service center they can not repair in more than 40days than what we expect about the quality of the product and after warranty expired machine will be useless.
For repairing under warranty we have to face that much to resolve one issue and need to give six month or more than what we expect in future. I feel we did big big mistake that we purchased lg product. Therefore request you please ask them to keep their product and return my money so that we can decide to purchase or not in future.
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Thanks & regards
Name: chanda kumari
C/o - ram krishna prasad
Villege - behat
Po: behat north
Ps - lakhnour
City :jhanjharpur (Madhubani)
State :bihar
Post code :
Tel : [protected]/[protected]
Country : india
E-mail : [protected]@gmail.com