[Resolved] LG Electronics — Front load washing machine display pcb

Bishu Sen

Sep 20, 2022

Address:	36B/7 SULEM SARAI, NEAR AMITDEEP MOTORS
Website:	www.lgindia.com

Dear Sir.
I have front load washing machine. Model code is F8068NDP & serial no. 209PNZQ7C069. Purchase date was 19 December 2012 . Now my machine is ignition on but start button not working, I had registered a complaint in LG service India portal Ticket number-ccn-[protected]. They send 1 technician. But he said your display PCB not working so give me 400rs for service charge and cant repair only replace he took money after said he went my home but he will come after 3-4 days but he could not came, my service call shown repair cancelled and get message on my mobile part discontinued. my wife call so many times but didn't response after then we re-complain to LG service India ticket number- ccn-[protected]. Your product motor warranty 10 years then why not provide display PCB? your executive told parts not available in future. Now tell me what should i do in such case? Should i go to consumer court? So requesting you to solve my problem fully. Or give my money back. I will purchase some other good brand.

Bishu Sen
[protected] (Whatsup call only)

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Nov 1, 2022

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Sep 20, 2022

Updated by Bishu Sen I want replace front load washing machine display pcb part and reolve my problems on priority basis..

Verified Support

Sep 30, 2022

LG Electronics Customer Care's response Dear Customer,

Thank you for getting in touch. To seek assistance from our support team, please contact our WhatsApp service at https://bit.ly/3khJOuV or chat at[protected]. For further information, you can also call us at[protected].

Regards,
LG Customer Support Team

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Comments

Gs Gs Gs

Sep 25, 2022

Hi Bishu,
Similar case happened to me, My LG washing Machine Front Load Touch Panel Start not working so i registered Product at LG The technician Mr. Sheikh came after 3 days and took Rs.413 and didn't provided any Receipt

when the PCB was pened the Pcb touch is working properly, I noticed There is a moisture in touch panel which needs minor fix up but surprsingly sheikh closed the Pcb and fitted back the panel and was convincing to Replace the part which would cost at 8, 500/

as soon sheikh left we got a call from unknown claiming from LG that part will cost us 7500/and he asked us to order as it will take time to get the part.

One more Thing Mr. sheikh came along one more guy and he was preventing us to see the opening of washing machine he was trying best to Obstruct the view so that we cant see

i didmy best homework and research its just moisture and just needs a little carbon clean and service which will cost just a 100-200bucks

These LG repair service department are Big cheats and looks a scam going on.

soon it will be unearthed when similar compalints like yours and mine will match

I will be filing legal compalint

Regards
Sher Singh randhawa