LG Electronics — hawai jahaj

Address:204101

Dear sir/mam i bought the this led on date 05/062015 from future retail worth rs, 55580 and product was delivered on 06/06/2015 and led installed by lg on 11/06/2015 second day i saw a spot on display then i visited future retail and i complained there for that error so they said to register complaint to lg then i registered complaint to lg customer care so a technician visit my place technician name was janrdan mishra (Mobile no.[protected]) he visited and checked the led and found that is technical error company fault was found by him delivered damage product make report to his senior and gave them snap shot also after i received call from his senior vijay mishra (Mobile no. [protected]) he said to me i have received the approval your led will be replaced after long time a called to mr vijay mishra and asked for my replacement so he delayed by saying that product is not available still i did not get it my complaints - rna[protected] on11/06/2015, - rna[protected] on 24/06/2015 now case is that lg was ready to replace my product and the y delivered on my last address even i already given new address to update bt the asked me re send on my new address but having more than 2 year they did not deliver and replace my product and even they are not giving any response from long time
My contact number [protected]
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LG Electronics customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2019
LG Electronics Customer Care's response
Dear Customer (Moenu Rana),

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
LG Customer Support Team
Aug 21, 2019
Updated by Moenu Rana
i got the call from a person from LG named Rohit jain that person experience was very bad he is abusing on phone this is the service of lg
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