[Resolved] LG Electronics — im complaining about lg television

Mithila Mantri

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400053
Website:	www.lg.com

I have bought lg 49 smart tv in feb 18.
And took an extended warranty of 4 years from lg. Now there is problem with the panel and instead of fixing it they are asking us to buy another tv by paying the difference.
They say the panel is not available with them therefore by a new tv
Why would we pay for it when it’s under warranty and fully covered

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Dec 7, 2018

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2018

LG Electronics Customer Care's response Dear Customer (Mithila Mantri),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team