[Resolved] Lg Electronics — in service warranty
Bardhaman, Bardhaman District, West Bengal, India
ImImtiaz Hossain on Jan 18, 2019
An lg led lcd tv bearing model no 28lh454a was purchased by me on 26.02.2018. Currently the tv is not working properly (Picture problem). Online complaint was registered through the toll free number of lg on 06.01.2019 (Rnp[protected]. Service engineer came on 07.01.2019 and told that the display is broken and it does not come under the purview of warranty. The tv is wall mounted and there is no chance of the display being broken. I am totally dissatisfied and depressed with the service provided by the company since my tv is within warranty period.
In this regard kindly do take necessary action at the earliest and oblige.
Mob no: [protected]
Complaint marked as Resolved Feb 21, 2019
[Jan 18, 2019] LG Electronics customer support has been notified about the posted complaint.
Verified SupportLG Electronics Customer Care's response, Jan 18, 2019
Dear Customer (Imtiaz Hossain),
We are sorry for the inconvenience caused to you. We have forwarded your complaint to the concerned team. Our representative will attend to your issue shortly.
LG Customer Support Team
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