[Resolved] LG Electronics — issue in a lg component | |||
This is to inform that we have brought our lg refrigerator of model number gr-s352qlc years ago. Since day before yesterday, it suddenly stopped working. The lg engineer contacted said the fault is in pcb. Fridge is maintained very properly and in such a perfect condition that even the lg engineer who visited our home for checking himself accepted that it seems like the one kept for demo. Now we have been calling customer care services 24*7 and they are all like the company has stopped making its parts, so its of no use... Its very unprofessional and disappointing to hear that people even use their refrigerator for 40 years without issue and here the company people are like they have nothing to do in this. And the parts aren't available, the company has stopped producing it so we can't do anything. We just want our fridge to be repaired on urgent and priority basis. All the things kept in it are getting rotten thick and fast. Please look into the matter Was this information helpful? | |||
Oct 23, 2019 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Sep 18, 2019 LG Electronics Customer Care's response Dear Customer (IshanAgrawal), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team Verified Support Sep 18, 2019 LG Electronics Customer Care's response Dear Customer (IshanAgrawal), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |||
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