[Resolved] LG Electronics — issues with door denting | |||
I have an lg refrigerator in which i have been facing issues with the refrigerator door. There are constant dents developing on the door as result of air entrapment in the foam between the liner and sheet metal. Also, as the sheet thickness has been reduced due to cost reduction measures. There are visible marks. Although, the engineer has agreed that it is a genuine problem, the service supervisor has been rude, uneducated and useless. The service centre has constantly disagreed and without even a single visit from lg's technical team the issues has been closed. The dent marks are growing in number and in size therefore proving that it is a physical damage from the user. Please take stern action against the service centre personnel. No acknowledgement is being given from service centre’s end. Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Jul 16, 2020 LG Electronics Customer Care's response Dear Customer ( Ishan Nanda ), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |||
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