[Resolved]  LG Electronics — Lcd tv and home theatre system

Address:Gurgaon, Haryana, 122001
Website:www.lg.com/in

I had logged a complaint about my LCD 42'' tv since it didnt have steady power.It has been 2 months and the service provided is horrible.The technicians have not been efficient and I would rate them a 0 in the service provided.We also have an LG home theatre system model number BH9530TW which had problem with the disc.That problem has also not been resolved yet.The technicians don't bother to solve the problem and it has been 2 months since we are complaining.The TV is under extended warranty.Initially the tech said that the part to be replaced was not available but didnt even bother to call and tell the time span by which it would be available.They call at their own sweet will and the outcome is problem not being resolved.Im extremely unhappy with service of LG and would never buy any other product of LG.The technicians named Keshav Pandey and OM have done a horrible job.

I would want my tv and home theatre system to be working fine as soon as possible.
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Aug 8, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
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Hi Kavita

We are sorry for the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team

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