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Dear Sanjeev,
We are sorry for the inconvenience caused to you. Please share your contact details here: bit.ly/LG_Assist for a quicker resolution.
Regards,
LG Customer Support Team
We are sorry for the inconvenience caused to you. Please share your contact details here: bit.ly/LG_Assist for a quicker resolution.
Regards,
LG Customer Support Team
Sanjeev Kanwar, JCT Thapar Colony, CHOHAL-146024,
Hoshiarpur(PB) Phone no [protected]. Customer Complaint no[protected].
Hoshiarpur(PB) Phone no [protected]. Customer Complaint no[protected].
Head,
Customer Care,
L.G. Electronics India Pvt Ltd.
Subject : Failure of LED TV Set due to poor Quality.
Dear Sir/Madam,
Kindly note that I have purchased one LED TV set having following details
Model No.: LG-42LN5120
Customer complaint no.[protected]
Date of Purchase: 30.10.2013
Place of Purchase: Pathankot (Punjab).
I purchased this LED TV set keeping in mind that LG Electronics is a market leader and the products are of very good quality and work for years and years. But my experience is so bad that the TV Set failed all of sudden on 24.02.2015. The company service engineer was called to check the same who informed that the Display Panel is defective and needs replacement. As per my knowledge, the life of the LED Display Panel is very high, other components can fail but this never fails because this the heart of the TV Set. Product Qality and Service after sale was the basic reason of buying the LED TV of LG make. I am surprised to know that the failure of Quality TV set has happened in such a short time. It is purely a manufacturing defect, which was never expected from a company like LG. The TV set is kept with your repair centre at Hoshiarpur.They are asking for repair charges Rs19300+Taxes which is completely wrong and unjustified.
You are requested to kindly look into this matter and arrange to repair the TV Set at the earliest free of cost. It will help in maintaining the faith of the customers in the company.
A return mail reply in this regard shall be highly appreciated
Warm Regards
Sanjeev Kanwar.
Q. No. C-44,
JCT Thapar Colony
CHOHAL-146024
Hoshiarpur(PB)
Customer Care,
L.G. Electronics India Pvt Ltd.
Subject : Failure of LED TV Set due to poor Quality.
Dear Sir/Madam,
Kindly note that I have purchased one LED TV set having following details
Model No.: LG-42LN5120
Customer complaint no.[protected]
Date of Purchase: 30.10.2013
Place of Purchase: Pathankot (Punjab).
I purchased this LED TV set keeping in mind that LG Electronics is a market leader and the products are of very good quality and work for years and years. But my experience is so bad that the TV Set failed all of sudden on 24.02.2015. The company service engineer was called to check the same who informed that the Display Panel is defective and needs replacement. As per my knowledge, the life of the LED Display Panel is very high, other components can fail but this never fails because this the heart of the TV Set. Product Qality and Service after sale was the basic reason of buying the LED TV of LG make. I am surprised to know that the failure of Quality TV set has happened in such a short time. It is purely a manufacturing defect, which was never expected from a company like LG. The TV set is kept with your repair centre at Hoshiarpur.They are asking for repair charges Rs19300+Taxes which is completely wrong and unjustified.
You are requested to kindly look into this matter and arrange to repair the TV Set at the earliest free of cost. It will help in maintaining the faith of the customers in the company.
A return mail reply in this regard shall be highly appreciated
Warm Regards
Sanjeev Kanwar.
Q. No. C-44,
JCT Thapar Colony
CHOHAL-146024
Hoshiarpur(PB)
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if rating in negative i must go with that