LG Electronics — Led screen defect

Address:

Kanpur, Uttar Pradesh, 208012

Dear lg administration,
Ir this is to bring your acknowledge that i had purchased led on 29/11/2015 from kanpur lg electronics shoppemalhotra mariampur.
My total amount of purchase was 92300rs which includes some more appliances of home segments. my issue is this my led screen is not functioning and its panel screen is showing error while opening. means screen is blank as your technical person visited and confirmed that it is damage from inside you have to bear the cost and says that from inside its chemical liquidation is been spread which has damaged full screen..
But my led is in warranty condition of 1 year from lg and i got additional 1 year warranty card also from shop-owner for better services in future.
So i just want to know that its a manufacturing fault in your product and in warranty why i will pay 19854rs/-which was asked from your service engineer and from center.
Need your intervention on this regard. as i am a loyal customer at use only lg products in full home.

Request no = gca[protected]
Kindly treat this complain on top priority else i will loose my faith from your brand and service and will take help from consumer forum legally.
Note = in my home their are only 5 persons that to they are very much mature which includes my parents, my younger brother, me and my wife... so we are very much serious for our products.
Kindly treat this mail as serious issue & try to maintain faith from your end against consumer satisfaction.
— customer details —
Name : ishu jaiswal
Treet :122/161 sarojani nagar
City : kanpur
Tate : uttarpradesh
Post code : 208012
Tel : [protected]
Country : india
E-mail : [protected]@yahoo.com
Complaint status
[jun 20, 2016] lg electronics customer support has been notified about the posted complaint.


Complaint comments 1 comment updated: jun 20, 2016 update complaint
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Comments
Lg electronics customer careverified user on jun 20, 2016 verified support

Hi ishu

We regret the inconvenience caused to you. we have made a note of your complaint and also shared the same with the concerned team. our customer service personnel will address your issue shortly.

Regards,
Lg customer support team

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Ishu jaiswal on jun 23, 2016

Not got any revert till now
Request no = gca[protected]
Kindly treat this complain on top priority else i will loose my faith from your brand and service and will take help from consumer forum legally.
Note = in my home their are only 5 persons that to they are very much mature which includes my parents, my younger brother, me and my wife... so we are very much serious for our products.
Kindly treat this mail as serious issue & try to maintain faith from our end against consumer satisfaction.
— customer details —
Name : ishu jaiswal
Treet :122/161 sarojani nagar
City : kanpur
Tate : uttarpradesh
Post code : 208012
Tel : [protected]
Country : india
E-mail : [protected]@yahoo.com
Complaint status
[jun 27, 2016] lg electronics customer support has been notified about the posted complaint.
Complaint status
[jul 01, 2016] lg electronics customer support has been notified about the posted complaint.