[Resolved]  LG Electronics — led tv

Address:Hathras, Uttar Pradesh, 204101

Dear sir/mam i bought the this led on date 05/062015 from future retail worth rs, 55580 and product was delivered on 06/06/2015 and led installed by lg on 11/06/2015 second day i saw a spot on display then i visited future retail and i complained there for that error so they said to register complaint to lg then i registered complaint to lg customer care so a technician visit my place technician name was janrdan mishra (Mobile no.[protected]) he visited and checked the led and found that is technical error company fault was found by him delivered damage product make report to his senior and gave them snap shot also after i received call from his senior vijay mishra (Mobile no. [protected]) he said to me i have received the approval your led will be replaced after long time a called to mr vijay mishra and asked for my replacement so he delayed by saying that product is not available still i did not get it my complaints - rna[protected] on11/06/2015, - rna[protected] on 24/06/2015 now case is that lg was ready to replace my product and the y delivered on my last address even i already given new address to update bt the asked me re send on my new address but having more than 2 year they did not deliver and replace my product and even they are not giving any response from long time
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Jul 17, 2019
Complaint marked as Resolved 
why have you marked that complain is resolved but reality is that i m not being contacted so far by lg
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Jul 12, 2019
LG Electronics Customer Care's response
Dear Customer (Moenu Rana),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Jul 13, 2019
Updated by Moenu Rana
My contact details are mobile no. [protected] and email- [protected]@gmail.com
Jul 17, 2019
Updated by Moenu Rana
i have given contact detail on 13 July but still no call and no message i m very shameful for such a leading brand in india
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