[Resolved] LG Electronics — LG 47LD650 - Repair | |||||
My LG LCD television display went blank and I had called LG Support who in turn directed the call to their authorized service partner " Click On Electronics". The guys came (Syed and team) and told the Moitherboard needs to be replaced and had charged me INR 21000.00 with two year warranty. This was in 7 th November 2016. The television started giving troubles again with lines all over, on 17 th December, 2016, for which I had again called Syed. He came took the television. The same day he called up and told that the Lightening circuit board (LCB) has to be replaced and it will cost INR 9000. I agreed to that also. Getting suspicious of the same, when they brought the TV back, I had asked them to open and show the replaced part. They opened the TV and told me that the LCB is inside the place where the detachable stand of TV goes in. I paid the INR 8900 also online to one Waseem Ahmed. The TV started giving trouble the next day and from my reading there is nothing called a LCB and it is not placed anywhere near the place the stand is attached. I request supoort on this as this is clearly cheating. The address of the Click On electronics is No. 131, 7 th cross, Muninanjappa block, Dinnur Main road, RT nagar Post, Bangalore 560032. In case of failure to abide by this, I will be forced to take this up with the respective authorities for cheating the customer and not honouring the warranty. Was this information helpful? | |||||
Feb 9, 2017 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Jan 09, 2017 LG Electronics Customer Care's response Dear Sir (srirampotti)we regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG India | |||||
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