[Resolved]  LG Electronics — lg 4k tv model no 43uh650t. complain against covered the warranty and changed the panel

Address:

Gaytri nagar warasia, Vadodara, Gujarat, 390006

Last a year ago, I purchase the LG 4K TV model no 43UH650T . And a few months ago 26/4/2019 I got the problem of panel due to physical damaged occurred and does not coverd the warranty .i agreed, I pay the charges of new panel and covered the warranty of 6 months of company service . Last a week i got the problem of panel due to vertical lines .i complained the customer care no on date 9/8/2019. They told me that the warranty is still on.i will send the technician.dat next day the engineer Shravan Singh visited taken all the photographs and checked all the tv parts opened and admmited that there is no physical damaged and water damaged occurred and forward the details to service centre also admitted covered the warranty.Yesterday 13/8/2019 i got the phone call from technician told me that you the pay the charges of tv panel almost estimate 18000 and does not coverd the warranty . Now they give me the reason because of water damaged does not coverd the warranty . How is it possible the techanician check already there is no water inside in whole tv and agreed that there is no water damaged. Already tv is on the wall of 4ft deeper there is no water crisis occurred.i already spoked YOGESH SIR and SHAILESH SIR OF executive service manager they also admitted that there is no customer fault and coverd the warranty of his tv to company. So give me the feedback as soon as possible and coverd the entire warranty of panel