[Resolved]  LG Electronics — lg ac not working, agent no [protected]

Address:

600045

I would like to inform you that we have purchased two no of lg inverter ac 1.00 ton and daikin split ac 1.5 ton with vguard stabilizers booked at m/s. Vivek private limited, vc manapakkam rdc and materials delivered from east tambaram shop. Total cost of the ac of both is around rs.77500/- in that one of the lg brand ac fixed in my room is giving continuous trouble from the date of fixing, within 10 months it has been repaired three times and your service staff not updated the genuine reasons why it is happening regularly to none of my staff who handling admn in my office.

Now the same ac has not been working from 19th december’2018 to till date even after continuous follow up by my team nothing has happened finally it is understand that your service staff demanding repairing cost, please explain who’s responsibility to fix the ac in a proper way if you done any mistake it is the responsibility to customer bear the cost within the warranty period? If you deputed experienced service staff to installation of this ac how he was fix the ac without closing the gap behind the ac, so your team carelessness in work causes wasting of my staff valuable time and i personally affected also i could not receive my guests to my room because of this issue due to this image of my organization and my business getting disturbed.

So in the above circumstances all your attention requested to clear this issue within two days time