[Resolved] Lg Electronics — lg ac purchased in march 2019 showing ch 38 error

 
2 Reviews
Bangalore North, Karnataka, India
 Keerthi venkob on May 22, 2019
Hi, we purchased lg split ac in march 2019 and now it is showing ch 38 error. When we switch off and on again it works for around 1 hour and the same problem again. Cooling is also not good in that 1 hour. Very much disappointed with the purchase and decided not to go with lg products anymore. This ac is just 2 months and so soon there is a problem. I believe i got a defective piece. Please replace the ac or send the technician to fix this error immediately.
Complaint marked as Resolved Jun 24, 2019

Complaint Status


[May 22, 2019] LG Electronics customer support has been notified about the posted complaint.
Verified Support
LG Electronics Customer Care's response, May 23, 2019
Dear Customer (Keerthi venkob),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Updated by Keerthi venkob, May 23, 2019
We raised complaint and the complaint number is RNP[protected]. Please resolve this as soon as possible.
Complaint comments  1 Comment     Updated: Share0Tweet0

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We raised complaint and the complaint number is RNP[protected]. Please resolve this as soon as possible.

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    Lg Electronics - lg ac purchased in march 2019 showing ch 38 error