[Resolved] Lg Electronics — lg ac purchased in march 2019 showing ch 38 error
Bangalore North, Karnataka, India
KeKeerthi venkob on May 22, 2019
Hi, we purchased lg split ac in march 2019 and now it is showing ch 38 error. When we switch off and on again it works for around 1 hour and the same problem again. Cooling is also not good in that 1 hour. Very much disappointed with the purchase and decided not to go with lg products anymore. This ac is just 2 months and so soon there is a problem. I believe i got a defective piece. Please replace the ac or send the technician to fix this error immediately.
Complaint marked as Resolved Jun 24, 2019
[May 22, 2019] LG Electronics customer support has been notified about the posted complaint.
Verified SupportLG Electronics Customer Care's response, May 23, 2019
Dear Customer (Keerthi venkob),
We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.
LG Customer Support Team
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