LG Electronics — lg dual inverter split ac not working

Address:	New Delhi, Delhi, 110032
Website:	www.lg.com/in/split-ac

I have purchased 1 ton inverter split a/c (Lg ac js-q 12 buxd. Amlg.) last month and got it installed on may 12 2018.

After few days when the a/c was not giving any cooling, we filed a complained rnp[protected].
Several people visited our place for 4 days and cited that a/c wasn't properly installed although we got it installed from lg itself.
Many times the gas was filled and even the a/c outer unit position is changed on monday i. E. 4june 2018.
A/c was not cooling to our satisfaction and technician suggested to see the a/c function for a day or 2.
Today again it is not functioning.
Room temperature is constantly on 31 centigrade.
We are really in trouble with the situation in the scrounging heat.
We are really disappointed by the product and service and request you to immediately take necessary action asap.
We want the replacement of this unit as it is not working