LG Electronics — lg duping its customer

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

Issue with led 42ln5710 after updating lg led software hence lodged a complaint wherein the service engineer asked for 23k to repair and i agreed for same. But after follow up found out that my complaint rnp[protected] got closed without my consent or resolution.

Hence lodged another complaint with complaint number rnp[protected] where in i got to know that the panel is not available and service engineer asked for the copy of bill. After providing the same the service engineer provided a number of his senior who never picked/responded to the calls made.

Mr rajeev [protected]
Mr anuj [protected]
Customer support [protected]

I didn't received any call from customer support. This is really making me pissed off with this type attitude from lg. I don't understand why lg is manufacturing low cost motherboard which don't have much durability. And making customers to bare the price of buying the tv. I have invested 60k four yrs back thinking that investing towards brand is worthy.

Stop duping people off their money by selling cheap products in the name of a recognized brand that lg is life.