[Resolved]  LG Electronics — LG Electronics lg dual inverter ac not cooling properly

Hello,

I buy your another ac because we have good experience and trust in your election application but as off now its gone. your services not beyond expectation (1 star).
When we purchased the AC we feel very good as we purchased the reputated brand LG but with this problem, we feel that we made a bad choice to select the LG AC as we are taking any benefits from the AC.

I buy ac, After 2 days I register complain. I was facing cooling issue with my LG Split AC & I have called LG service customer care.
Service person came after 1 days. He tell me that give me two days i solved your problem, After 2 days he will come with room temperature machine.
He will talk with his region head according to region head the room temperature machine between 17 to 20 temperature.
Around 20 minutes, the room temperature machine shows 27 to 28 temperature, so he turn ac in 16 and increase fan speed to 6.
then they determine temperature. So obvesly on this condition any room temperature machine goes to 17 to 20 or less.
This ridiculous methods and he is in hurry, so we tell him that leave your room temperature here we observe your temperature.
We send you video. but he leave.Tell that I have a proof you have a Colling in this room.

Appreciate you quick resolution on this. With hopes from you,
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
May 15, 2021
LG Electronics Customer Care's response
Hi, we deeply regret the inconvenience caused to you. Please message us your contact details. Our concerned team will contact you.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    LG Electronics
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7055
    Pending
    0
    Resolved
    4003
    LG Electronics Phone
    +91 12 0256 0941
    +91 12 0256 0940
    +91 12 0256 0900
    LG Electronics Address
    P NO - 51,Surajpur Kasna RD, Udyog Vihar, Greater Noida, Uttar Pradesh, India - 110001
    View all LG Electronics contact information