[Resolved] LG Electronics — LG Electronics lg dual inverter ac not cooling properly | |
Hello, I buy your another ac because we have good experience and trust in your election application but as off now its gone. your services not beyond expectation (1 star). When we purchased the AC we feel very good as we purchased the reputated brand LG but with this problem, we feel that we made a bad choice to select the LG AC as we are taking any benefits from the AC. I buy ac, After 2 days I register complain. I was facing cooling issue with my LG Split AC & I have called LG service customer care. Service person came after 1 days. He tell me that give me two days i solved your problem, After 2 days he will come with room temperature machine. He will talk with his region head according to region head the room temperature machine between 17 to 20 temperature. Around 20 minutes, the room temperature machine shows 27 to 28 temperature, so he turn ac in 16 and increase fan speed to 6. then they determine temperature. So obvesly on this condition any room temperature machine goes to 17 to 20 or less. This ridiculous methods and he is in hurry, so we tell him that leave your room temperature here we observe your temperature. We send you video. but he leave.Tell that I have a proof you have a Colling in this room. Appreciate you quick resolution on this. With hopes from you, Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support May 15, 2021 LG Electronics Customer Care's response Hi, we deeply regret the inconvenience caused to you. Please message us your contact details. Our concerned team will contact you.
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