| Address: | LG electronics | | Website: | www.lgindia.com |
Related to door closing issue
1st complaint generated on 23.10.2021; vide no[protected]
2nd 14.01.2022 vide no-RNP[protected]
I bought a fridge vide invoice no-366 dt- 17.10.21 f/m LG Balaji agency, Lmp-kheri (262701). I have a problem related to closing of the door. Complaint lodged on 23.10.21. Company service man visited and reverse the rubber of door but the problem not resolved. I asked to the company service center then the send the service man with a new rubber and promise to fixed the problem. in 2nd visit the service man said while applying the new rubber and remain closed till morning the magnet will fixed in door automatically and wont create problem again but the problem not resolved after that also. I spoke to the 3rd time again for the same issue. In the 3rd time service man came with hit and trial method of Hot water treatment pour all over the door but the problem not resolved, But at the same time the serviceman said the if not problem resolved then they file the report of not having the capability to resolve the issue after that company will change the fridge by the shop owner.
we again file a complaint on 14.01.22 but till now there is no action taken place for changing the fridge and no serviceman visited.
Providing this type of service(hanging ways) by LG Electronics makes a mark on his credibility. Kindly replace the fridge with new one as soon as possible. For your kind perusal i am enclosing here with scan copy of invoice and images of fridge Was this information helpful? | 
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