[Resolved]  LG Electronics — Lg g4 boot looping issue

Address:560043

Dear Customer Care,

I am utterly disappointed in the LG brand since I brought a brand new LG G4 mobile on 3rd Dec 2015 and was equally excited about the same. It was my first LG mobile and had Sony, Moto, Nokia in the past. It was a risk for me but still i took it.

Now after an year, yesterday suddenly my phone just stops at the LG logo screen and doesnt move from there. It gets stuck on the LG logo screen and removing battery or a hard reset doesnt do anything good. I read about this problem online and many users have complained the same. It is utterly shameful that LG is not disclosing this problem in spite of this being a world wild failure and LG is not taking responsibility.

Requesting you to give me a solution since this is really a downfall for LG and you are at the verge of loosing a brand follower. I have other LG products at home but now I am beginning to think if I should switch over to other brands.

My phone number is [protected] and IMEI no of my handset is [protected]. As a customer I would appreciate a response from LG.
Email- [protected]@yahoo.co.in
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Apr 1, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Feb 11, 2017
chhotu020295's response
company says its take long time to charging but not tale before buying.
Verified Support
Feb 21, 2017
LG Electronics Customer Care's response
Dear Customer (Pavan.h86),

We regret the inconvenience caused to you. We have forwarded the details to the concerned team. We assure you that we will address your issue at the earliest.

Regards,
LG India
Complaint comments 

Comments

Sir i bought lg k10 model phone but that time company not given me correct information about charging its take long time to charging what should i do.

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