[Resolved]  LG Electronics — LG G4 Mobile Boot Looping Issue

Address:Bangalore, Karnataka, 560068
Website:www.lg.com/in/support/repair-warranty/locate-repair-center

My LG G4 mobile is started boot loop issue. When I contact Bangalore service center, I was told, its a known LG manufacturing issue and my mobile mother board will be replaced, I need to pay for that and the cost which comes around 10k.

Since Its LG's fault and known Hardware issue, Why I need to pay from my pocket? Why cant LG address this issue?

I live in Bangalore- Electronic City.
My mail id: shankar.[protected]@hotmail.com
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Apr 1, 2017
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Feb 10, 2017
LG Electronics Customer Care's response
Dear Customer (sankar9483 ),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG India
Feb 13, 2017
Updated by sankar9483
My Contact Details as Below.

Mobile Number:
+91 [protected]

Mail Id:
Shankar.[protected]@hotmail.com

Thanks,
Sankar B.
Verified Support
Feb 21, 2017
LG Electronics Customer Care's response
Dear Customer (sankar9483 ),

Thanks for sharing your contact details with us. We have forwarded your complaint to the concerned team. Our representative will attend to your issue shortly.

Regards,
LG India
Complaint comments 

Comments

Well, check http://eitems.co.in/lg-mh2342bps-800-watt-grill-microwave-oven-silver/

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