LG Electronics — lg lcd tv model 32le5500

Address:

New Delhi, Delhi, 110019

Hi,

I have lg lcd tv model 32le5500. It was bought around 2010 january.
Recently it had problem that there was no display and complained to lg service centre and they visited at home and informed me that the mainboard of this tv is at fault and has to be replaced that costs around 7000rs. The service guy informed me that he'll go to his office and raise for this spare part and will inform me.

And he called me and informed that this spare part is no longer available with lg??? And therefore my tv cannot be fixed??? Lg discontinued the model and stopped the supply of the spare parts for this model?

Now i'm surprised and confused that within 7 years of product cycle there are no parts available for my tv? And i'm not sure what to do with my 44500rs (At the time of purchase) worth of led tv? I'm shocked at this response from a reputed company. By the way this led tv model was very popular and was sold to many customers and i wonder what will happen to them.

Could someone give me a solution about what to do about this?

Complainant's goal: need spare part for my led tv and fix my tv!

Regards
Shri ram gupta
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