I had purchased lg 49" tv in 2018 april from nandi lath g mart in thrissur, kerala. For the last week, we are seeing some issues on the tv display. I have registered service complaint in lg authorized service center, a technician came home and examined tv. According to his inspection, he said that the backlights are not working. He was told me to change the backlight set and bring the tv to their workshop for further repair. Charges for 7000 rupees for changing the lead light (Plus transportation + technician service charge extra). It has been two years yet since i bought the product and note that at this point that i have to spend around rs 8, 000 again for repair. Having a lot of expectations with lg company i purchased this led tv for rs. 60, 000/- and today i need to spend rs.8000/- more for replacing the backlights with this i lost confidence in the lg product as a common i expected that this will work for a minimum of 5 yrs. Without any repair but today, it is very difficult for spending rs.8000/- towards repair and that too within a span of 2 years which not expected from the company like lg.
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Regards,
Sajith C.R