LG Electronics — lg led tvs-poor service and low quality products

Address:

Hyderabad, Andhra Pradesh

Irresponsible service and urgent problem resolving.
I have purchase lg 43 inch led tv on dec 2018 and display problem on 05 jan 2018 and called customer service and informed regarding problem and informed them to attend on same day so that display line will not spread. Mean while our family have seen the seen the tv on these 3 days and spread the display line. On the second day i have taken image to show the proof. Next they have send installation person instead of technician and third day technician came and seen the tv and it was not covered under warranty and need to pay around 50-60% of tv cost to replace the display. And i asked technician why have not attend on the same day he made call to his and tl and manager and i spoke them they have informed that you booked for installation and the service. After some argument they have said that you should not on tv. I said we purchased for 70 thousand to watch tv and switch off. Its u r responsibility to give service. They are considering present condition tv. They they said you should talk to the customer care and not to us. And closed the service that i have registered and again made to cc and they said that it under discussion and we will resolve it soon...