[Resolved]  LG Electronics — lg mwo mc3286brum 32l

Address:JAMSHEDPUR, East Singhbhum, Jharkhand, 831017
Website:LG

I purchased a convection microwave oven of model no. Lg mwo mc3286brum 32l on 17.08.2019 from reliance digital store of bistupur jamshedpur with four years extended warranty. On the time of purchase they said that "kal ek aadmi aapke ghar jayega demonstration k liye". But till now no one come. Only phone comes time and again (Minimum 10 times) and said "aapke oven ka demo hua". I said "nahi". They said "abhi tak nahi hua, ok main arrange karti hun. Kal ek aadmi aapke ghar jayega". Same dialogue again and again. We and our family leave other appointment and waiting for that man. When we call reliance digital same dialogue again. Its really irritating. I want to know "kis product ka demo hua kiska nahi iska record company ko uske executive batate nahi kya". Kya wo aadmi kisi dusre planet par rahta hai.
Now i want to know who will come & when (Date and time). I also want a written warranty extension of no. Of days of difference between purchase date and demonstration date.
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Nov 10, 2019
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2019
LG Electronics Customer Care's response
Dear Customer (satish_sarita),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
Complaint comments 

Comments

Hi,
That is not the experience we would want our customers to have. Please call us on our toll-free number[protected]. You can also find out other touchpoints using this link: https://bit.ly/2XbzWVB. Thank you.
We dont want incurence CPP TELE BINDING) loan ACCOUNT 546CTBEV512642
no of LG MY Customer ID :[[protected]]

CPP Group India Customer Care's response, May 16, 2020
Dear Customer,

Request you to connect with Bajaj Finance for membership cancellation request.

Regards
CPP Team

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