| Address: | New Delhi, Delhi, 011 | | Website: | www.lg.com |
I have purchased a lg refrigerator model 302 rgfl dated 09.06.2016 from apollo sales corporation (Lg shoppe) vide bill no. 951 with one year warranty. Surprisingly, it is noticed that fruit or vegetables anything which are kept in refrigerator got rotten.
Since then i am complaining about the manufacturing fault of the machine at lg customer care but the problem is not solved and technicians of lg visiting my house are talking like fools and suggesting me only to place the thing in bucket available at the bottom of the refrigerator. My complaint nos. Are rna[protected], rnp[protected] and rnp[protected].
For last one month lg authority/customer care has forced me to run from pillar to post. After being dialing a customer care number on 12.04.2017, i am provided with a number [protected] and told to talk with service centre head ms. Ruchi yadav. On telephone ms. Yadav has professionally promised that my refrigerator will be picked up within 24 hours and problem will be solved within few days but nothing being done yet.
No one is paying any heed to my complaint, officials approached are: ms. Neeta linz, who requested that she is in korea on official tour and then given the contact details of three officials (I) deepika (Ii) shivender (Iii) sweena. All are contacted but they showed how lazy the customer services of lg brand are. Shivender, who is promising every morning that today my problem will be resolved, didn’t turn up on the phone for the all day. I am facing this deadlock situation for last 5 days.
It’s a big slap on your lg brand name. If you people are not able to do something it’s better if you reply me that you won’t be able to do something. Was this information helpful? | 
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