LG Electronics — lg refrigerator

Address:560103

Hi, we have bought lg refregirator last december 2017 model: gl - t292rhdn-lg. It was working fine till this november.. From past two weeks it started making a loud noise which was never happened from the day we bought.
We have called customer care and they sent the technician to check the issue.. Technician said it's problem with compressor so it needs to be rectified or replaced, i need to talk to my manager regarding the same.. When his manager got to know the problem he had contacted lg technical team person itseems and he said it's normal sound no issue with refregirator.
I don't understand when a person physically came and checked the issue and gave the update as compressor issue how come a technical team person justify it not an issue.
*we have bought the lg product because it has very nice goodwill
*if the product need any part replacement lg team can suggest it to us
*as our refregirator is under warranty lg team don't want to clear the issue?
I would request to check and get our refregirator compressor issue resolved asap.
We are suffering from past two weeks because of high noise from refregirator
My 2 months baby is unable to sleep properly due to more sound.
I believe lg would definitely help us in resolving the issue.

Details as below.
Model: gl - t292rhdn-lg
Name : pranav kumar r
Contact no: [protected]
Address: classic hallmark aprt, flat 316, vidhyavikas school road, kaverappa layout, kaadubeesanahalli,
Bangalore - 560103
Karnataka

Regards,
Pranav r
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LG Electronics customer support has been notified about the posted complaint.
Nov 30, 2018
Updated by Prasanthi Gojja
Ticket numbers : RNP[protected] &
RNP[protected]

No response from any of the representative..
Dec 01, 2018
Updated by Prasanthi Gojja
I don't see any proper response from any of the LG representative more over they act as they are the boss and we are servents to them.. they give very arogent response to customers..
Compressor has 10yr warranty but till now no update from LG team on my query..
Manufacturing defective on products to be checked before distribution..
Dec 07, 2018
Updated by Prasanthi Gojja
I need refregirator replacement
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