[Resolved] LG Electronics — lg refrigerator model no. gl-d322rpjl/2014

Dharmendra Jasmatia

from Kota, Rajasthan

Address:

Shastri Nagar, Jodhpur, Jodhpur, Rajasthan, 342001

Pin of power cord of my refrigerator has burnt. On contacting, your service centre is ready to sale the product/new power cord on condition that i would have avail services for which separate amount will be charged. As such, your service centre is compelling me to avail your services which i have no need. Please provide me the rule/company policy under which such condition has been imposed on selling the above product.

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Aug 5, 2019

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Jun 27, 2019

LG Electronics Customer Care's response Dear Customer (Dharmendra Jasmatia),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team