LG Electronics — lg service center denied my lg q6 screen replacement warranty saying invoice on top of invoice it was not mentioned as it was "tax invoice | |
Dear sir, I bought lgq6 on 26 sep 2017. After 2 months my mobile display got damaged, it has 6 months warranty fit one time screen replacement. I didn't recieve invoice so i had taken a copy of invoice from my account in amazon. 3 types of invoices has been provided. But the service center guys was not accepting those invoices saying heading as"tax invoice" was not mentioned on one of those copies and "tax invoice" heading contained copy doesn't having imei number, when i'm asking amazon, they are saying those invoices were suficient for claiming warranty, lg service center guys was not accepting. Since 2 months i'm facing this problem. Here is the mobile details: Model name: lg q6 Imei no: [protected] Mobile purchased on amazon.in on 26th sep 2017 Was this information helpful? | |
LG Electronics customer support has been notified about the posted complaint. Dec 04, 2017 Shelly Dhall's response The fridge should b provided as soon as possible.I am facing so much problem.The service of the company is not upto the mark.
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1 Comment | |
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The PCB of the fridge was not working.I was told that the PCB is not available in the company and the company had given approval for replacement of the fridge.Its been more than 15 days neither I got the PCB nor the fridge replaced.Moreover the concerned persons did not pick the phone.Disgusting service of LG.
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