[Resolved] LG Electronics — lg smart tv design flaw and poor customer service | |||
Just like many others, my lg tv started dropping the reflectors and now i have 15 white lights on my screen. I called their customer service and they refused to acknowledge that their design was flawed and because the warranty was up, they would not pay for the repair. I was told they would send the complaint up the ladder and would be notified of the outcome by email. I did not receive an email or call and it has been over a month. Needless to say, i will no longer purchase an lg product and advise other consumers to do the same. Was this information helpful? | |||
Sep 26, 2018 Complaint marked as Resolved LG Electronics customer support has been notified about the posted complaint. Verified Support Aug 22, 2018 LG Electronics Customer Care's response Dear Customer (Franny1951), We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern. Regards, LG Customer Support Team | |||
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