[Resolved]  LG Electronics — LG Split AC Units Services

Address:C 404 KG Signature City, Chennai 600095

I registered for servicing two split AC units vide cal registration numbers (1) RNP[protected] and (2) RNP[protected] on 10/04/2021.
The above work was entrusted to Hitech Services.
I tried to contact them several times but went in vain but once I could talk to them. The Agency assured to send technician, but no one called me back. The work was not attended.
On 13/04/2021 called the Customer care to explain and requesting to change the service Agency. The Customer Care people after some discussion, put a ear piercing nuisance noise in between, call could not be continued.
Both your Customer Care and the Agency are not co-operative,
Hence please cancel all my service registration requests and i will get the ACs repaired some body else.
Very bad response from LG. Thanks
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Aug 12, 2021
Complaint marked as Resolved 
LG Electronics customer support has been notified about the posted complaint.
Apr 14, 2021
Updated by PS Selvan
I registered for servicing two split AC units vide cal registration numbers (1) RNP[protected] and (2) RNP[protected] on 10/04/2021.
The above work was entrusted to Hitech Services.
I tried to contact them several times but went in vain but once I could talk to them. The Agency assured to send technician, but no one called me back. The work was not attended.
On 13/04/2021 called the Customer care to explain and requesting to change the service Agency. The Customer Care people after some discussion, put a ear piercing nuisance noise in between, call could not be continued.
Both your Customer Care and the Agency are not co-operative,
Hence please cancel all my service registration requests and i will get the ACs repaired some body else.
Very bad response from LG. Thanks
Verified Support
Apr 16, 2021
LG Electronics Customer Care's response
Dear Customer (PS Selvan),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team
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