[Resolved] LG Electronics — lg washer dryer set

Two hearts

Address:

84060

I purchased an LG washer dryer set about four years ago. Please review the attached photos showing the dryer panel (as it should look after four years or fourteen years for that matter) and then take a look at the almost nonexistent washer panel. Also the washing machine frequently makes clanking jerky noises when it fills with water.

I believe that I received a counterfeit washing machine and would like you to remedy this problem.

Colleen Miller
[protected]@me.com

+3 photos

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Nov 4, 2018

Complaint marked as Resolved

LG Electronics customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

LG Electronics Customer Care's response Dear Customer (Two hearts),

We regret the inconvenience caused to you. Please share your contact details with us and we will get in touch with you soon to address your concern.

Regards,
LG Customer Support Team